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Terms & Conditions

Effective Date: [Aug 2]

Welcome to JUZUR.shop, operated by JUZUR, a Lebanese business based in Boxmaya, Batroun. By accessing or purchasing from our website, you agree to the following terms and conditions.

General Information

This website is operated by JUZUR. Throughout the site, the terms “we”, “us” and “our” refer to JUZUR. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

Products & Services

JUZUR offers natural, handmade products including:

  • Organic Extra Virgin Olive Oil
  • Olive Oil Soap
  • Herbal Tea

All our products are made in small batches using traditional methods from northern Lebanon.

Ordering & Payment

Orders placed through JUZUR.shop are subject to product availability and acceptance.
We accept secure online payments via [insert payment gateways used on WooCommerce].

Prices are listed in [USD or LBP], and may include VAT where applicable.

Shipping & Delivery

We ship throughout Lebanon and selected international locations.

  • Orders are processed within 2–4 business days.
  • Local delivery time is 3–7 business days.
  • International delivery time varies depending on the destination.

Delivery delays caused by couriers or customs are outside our control.

Returns & Refunds

Due to the nature of our products, we do not accept returns on opened or used items.

If your item is damaged or incorrect upon arrival:

  • Contact us within 3 days of delivery at [sales@bacchusandmayia.com]
  • Include order number and clear photos of the issue

If approved, we will issue a replacement or refund.

Privacy Policy

Your privacy is important to us. We collect necessary personal data (name, email, shipping info) to process your orders securely.
We never share or sell your data to third parties.

For more details, refer to our Privacy Policy.

Intellectual Property

All content on JUZUR.shop including product photos, branding, texts, and logos are the property of JUZUR and may not be reproduced without prior written consent.

Governing Law

These terms are governed by and construed in accordance with the laws of Lebanon.
Any disputes shall be resolved exclusively in the competent courts of Beirut.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.
Changes will be posted on this page with an updated effective date.

Contact

For questions or concerns, please contact us at:
📧 sales@bacchusandmayia.com
📍 Boxmaya, Batroun, Lebanon